Primark plans home delivery in Britain

1. Where do you prefer to buy clothes: online or in a shop? Why?
2. What makes a delivery service good or bad for you?
3. Have you ever used click-and-collect? How was it?

retailer

a company that sells products to the public

warehouse

a large building for storing goods before they are sent out

delivery

the act of sending and bringing goods to your home

e-commerce

buying and selling on the internet

analyst

a person who studies a business and gives opinions

compete

to try to be better than another company and win customers

platform

a website or app where people buy and sell things

profit

money a company makes after it pays all its costs

1. What new service does Primark plan to offer in Britain?
2. Which city did Primark choose for its new warehouse?
3. When did Primark first step into e-commerce?
4. Which rivals and platforms are putting pressure on Primark?
5. What UK sales change does the owner expect for the fourth quarter?

Past simple

Use the past simple for finished actions. Regular verbs add -ed (cleaned). Irregular verbs change (buy → bought).

• It **bought** a warehouse in Sheffield to prepare.
• A hot summer **slowed** demand for autumn and winter clothes, but trade improved when the weather cooled.

Complete the sentences with the past simple form of the verb in brackets.

1. In June the shop (sell) ___ its last bicycle.
2. Last week the team (clean) ___ the old machine.
3. Last winter the lake (freeze) ___ for three weeks.
4. In 2019 the village (start) ___ a small market.
5. Last summer visitors (walk) ___ along the river.

1. What matters most to you when you shop online?
2. Would home delivery make you use Primark more? Why or why not?
3. How fast should a standard delivery be, in your opinion?
4. Have you ever returned clothes? What made it easy or hard?